Help
Read the River Support
We’re here to help with account access, Rivers, monitoring, notifications, privacy, or anything else that keeps you from following the story.
Contact support
Email dcpzena@dcpz.co. Include a short description of the issue and the app version when possible. Please do not send passwords or sign-in codes.
Support is provided by DCPz LLC. We aim to respond within two business days.
Account access
Read the River uses passwordless email sign-in. Request a fresh sign-in link from the app and open it on the same iPhone. If a link has expired, return to the app and request another.
Notifications
Notification delivery depends on your River’s Monitoring setting, your in-app preferences, and iOS notification permission. Check both Read the River settings and Settings → Notifications → Read the River on your iPhone.
Location
Location is optional and requested only when a River needs relative-locality context such as “near me.” You can deny access and provide a city or region in your request instead.
Delete your account
Open your profile in Read the River and choose the account-deletion option. Account deletion is permanent and removes your Rivers and associated product data, subject to the limited retention described in our Privacy Policy. If you cannot access the app, contact support from your account email address.
Service status
If the app reports that your profile is unavailable, check your internet connection and try again. If the problem continues, contact support and include the time it occurred.